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I think it was mostly a branding exercise, Salesforce wanted to signal to its customers that they are on top of this whole AI thing and there is no need to go t
by cornholio 10mo ago
I think it was mostly a branding exercise, Salesforce wanted to signal to its customers that they are on top of this whole AI thing and there is no need to go to some unknown AI startup to "AIfy" their business. So they wanted to capitalize on FOMO / fear of being disrupted while using a bad labor market to improve profitability. They succeeded in this and made news around the world, but maybe not so many new customers.
- HarHarVeryFunny 10mo agoMakes no sense - why would Salesforce's customers care if the company is using AI or not, other than when it impacts them (the customer) such as worse customer service. This just seems a poor decision made by C-suite folk who were neither AI-savvy enough to understand the limits of the tech, nor smart enough to run a meaningful trial to evaluate it. A failure of wishful thinking over rational evaluation.
- wlesieutre 10mo agoI figured the messaging is target more at investors than customers
- fumeux_fume 10mo agoIf you consider the extent to which our economy has become financialized, then you see these decisions have little to do with providing a product for customers but rather a stock for investors.
- philistine 10mo agoThe product is the press release.
- 6510 10mo agoI need to talk to Jim, where is Jim?
- ilamont 10mo agoIt was signaling to Wall Street and the rest of the tech industry. They want to be seen as profit focused and innovation driven.