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Somebody has to be the brave experimenter that tries the new thing. I'm just glad it was these folk. Since they make no tangible product and contribute nothing
by JoeAltmaier 10mo ago
Somebody has to be the brave experimenter that tries the new thing. I'm just glad it was these folk. Since they make no tangible product and contribute nothing to society, they were perhaps the optimal choice to undergo these first catastrophic failed attempts at AI business.
- pama 10mo agoAgree on broad strokes, but slack is a useful product.
- JohnTHaller 10mo agoThey didn't create Slack, they just bought it.
- pama 10mo agoSure. However, the hiccup that salesforce faces will affect slack usage.
- brianwawok 10mo agoSalesforce the crm not slack
- belter 10mo agoMost disastrous non intuitive UI ever seen...
- scsh 10mo agoWhile someone does have to be the first to experiment I think you've implied a bit of a false dichotomy here. Experimentation can be good for sure, but it also doesn't have to involve such extremes. Sucks for the people left who now have to make up for the fact that someone's experiment didn't work out so well.
- mdhb 10mo agoI think that as an employee it’s good to have a clear failure case study to point to from a large and credible organisation that this idea your boss has to fire everyone and just LLM everything isn’t going to work the way you expect it to. The more examples of this going badly we can get together the better.
- oulipo2 10mo agoI think the OP was being sarcastic there...
- develop7 10mo agoThere's always someone that reads it and replies with a straight face.
- dangoodmanUT 10mo agoBoom, roasted.
- cornholio 10mo agoI think it was mostly a branding exercise, Salesforce wanted to signal to its customers that they are on top of this whole AI thing and there is no need to go to some unknown AI startup to "AIfy" their business. So they wanted to capitalize on FOMO / fear of being disrupted while using a bad labor market to improve profitability. They succeeded in this and made news around the world, but maybe not so many new customers.
- HarHarVeryFunny 10mo agoMakes no sense - why would Salesforce's customers care if the company is using AI or not, other than when it impacts them (the customer) such as worse customer service. This just seems a poor decision made by C-suite folk who were neither AI-savvy enough to understand the limits of the tech, nor smart enough to run a meaningful trial to evaluate it. A failure of wishful thinking over rational evaluation.
- wlesieutre 10mo agoI figured the messaging is target more at investors than customers
- fumeux_fume 10mo agoIf you consider the extent to which our economy has become financialized, then you see these decisions have little to do with providing a product for customers but rather a stock for investors.
- philistine 10mo agoThe product is the press release.
- 6510 10mo agoI need to talk to Jim, where is Jim?
- ilamont 10mo agoIt was signaling to Wall Street and the rest of the tech industry. They want to be seen as profit focused and innovation driven.
- DonHopkins 10mo ago[dead]
- bdangubic 10mo agothey contribute very little except of course that without jobs their products have created 14.8647% of US population would starve to death. HN seems like a perfect place where people upvote stupid shit like some of the most successful companies in the history of mankind contributing nothing to society. bravo!! :)
- JoeAltmaier 10mo agoA bold statement. Who knew so many US citizen owed their food to an internet company! And not even Google or Amazon. Seems a reach, by maybe two or three decimal places.