Customer support would be a nightmare - who's responsible? Communication? Refunds? Scams? Dodgy middle men? RyanAir would get all the negatives from an unhappy

Customer support would be a nightmare - who's responsible? Communication? Refunds? Scams? Dodgy middle men? RyanAir would get all the negatives from an unhappy customer and restricted ways to fix it. Any issues at all and it wouldn't take much to make a sale unprofitable.