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To add to that, the roles also need to be identified. When some obscure thing breaks you either need to go on a quest to understand which are all the roles inv
by makeitdouble 9mo ago
To add to that, the roles also need to be identified.
When some obscure thing breaks you either need to go on a quest to understand which are all the roles involved in fixing it, or send a much vaguer "let me do X and Y" request to the approval chain and have them figure it out on their end.
And as the approval agents aren't the ones fixing the issue, it's a back and forth of "can you do X?" "no, I'm locked at Y" "ok. then how about now ?"
Overprovisioning at least some key people is a fatality.