*Yev from Backblaze here -> Yea, that code was very early and was intended for support to gather data from the field as we were collecting data on what was caus

*Yev from Backblaze here -> Yea, that code was very early and was intended for support to gather data from the field as we were collecting data on what was causing the timeout, the message was to prompt folks to write in so they could collect some additional information. We'll probably be changing it in the near future!