3 ms·
Banning long-time customers in otherwise good-standing for a mistake they made years ago, which would already be settled financially and such a minor cost is wi
by al_borland 11mo ago
Banning long-time customers in otherwise good-standing for a mistake they made years ago, which would already be settled financially and such a minor cost is wild.
I can imagine something like this has happened to almost everyone.
So much for being the world’s most customer-centric company. That mission is dead.
- yupyupyups 11mo ago>the world’s most customer-centric company. Those are big words Amazon certainly doesn't earn.
- nijave 11mo agoCustomer centric ended a few years ago
- al_borland 11mo agoThis may be your opinion, and mine as well, but it’s still in paragraph 1 of Amazon’s own about page. It seems they’ve forgotten their own guiding principles. https://www.aboutamazon.com/about-us https://www.aboutamazon.com/about-us > Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We strive to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work.
- fuzztester 11mo agoHey Amazon, I have a great offer for to buy the Golden Gate bridge.
- deleted 11mo ago[deleted]
- thegrim000 11mo ago99.99% of the time when you read something on the internet and your reaction is "that's wild" / "wow that's crazy" / "that's unbelievable", then what you are reading is in fact likely nowhere near the actual truth / real.
- nitwit005 11mo agoIf you read up on Amazon's prior scandal(s) regarding their broken leave system, you'll believe almost any mistake is possible: https://web.archive.org/web/20211025011703/https://www.nytimes.com/2021/10/24/technology/amazon-employee-leave-errors.html https://web.archive.org/web/20211025011703/https://www.nytim...
- array_key_first 11mo agoMy experience with online services and software in general is it makes mistakes A LOT. Like A LOT A LOT. And I have absolutely no problem believing there little to no humans in the loop here.
- WolfeReader 11mo agoOne of the primary functions of DRM is to remove a paying customer's access to the works they paid for. There's nothing "wild" or "crazy" or "unbelievable" about it.
- guelo 11mo ago98.378274% of the time when you read something on the internet quoting accurate probabilities they're making it up to push their biases onto you.
- tzs 11mo ago"99.99% of the time" is a figure of speech. Don't overanalyze it.