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This is the problem with this, in simple cases like “you add N employees” then you can vaguely approximate it, like they do in the article. But for anything th
by malux85 10mo ago
This is the problem with this, in simple cases like “you add N employees” then you can vaguely approximate it, like they do in the article.
But for anything that’s not this trivial example, the person who knows the value most accurately is … the customer! Who is also the person who is paying the bill, so there’s strong financial incentive for them not to reveal this info to you.
I don’t think this will work …
- rajvarkala 10mo agoI often go back to customer support voice AI agent example. Let's say, The bot can resolve tickets successfully at a certain rate . This is capturable easily. Why is this difficult? What cases am I missing?