I worked in tech support for a few years, this stuff is very common when doing things over the phone. "A box popped up saying X" , "OK click on Y" , "Oh , I jus

I worked in tech support for a few years, this stuff is very common when doing things over the phone. "A box popped up saying X" , "OK click on Y" , "Oh , I just clicked on Z", "why did you click on Z?" , "I always click on Z".