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Show HN: Responsa - Dynamic FAQs for your website
- omaoi 14y agoThat sounds awesome. I'm going to check it out now
- matteodepalo 14y agoCTO here. If you are interested to known more about us you can visit our blog here: http://blog.goresponsa.com/blog/2012/10/08/are-faqs-dead-long-live-social-faqs-and-welcome-to-responsa/ http://blog.goresponsa.com/blog/2012/10/08/are-faqs-dead-lon...
- kilian 14y agoAmazing idea that I would definitely recommend to clients if it was multilingual. I could find anything on that in the faq (...;), what is the ETA on that?
- matteodepalo 14y agoYou are welcome to ask that in our FAQs! Today we support english and italian and we will have a spanish translation soon (sorry I can't be more specific than that). We know this is a priority and we'll be working on it as soon as possible.
- entropie 14y agoI just asked this question. I think for the "casual user", its hard to understand that you need to login to activate that "Create Question" button. Maybe it is a good idea to have this connect buttons next to the "create question" button. I for one was little confused, just to say. Very cool idea btw, i'll give it a try.
- ollysb 14y agoOr maybe just prompt the user to login when they hit "Create Question"
- matteodepalo 14y agoI agree with you that the experience could be better for the casual user, in fact we are publishing an update in a matter of days to allow anonymous questions and to move the "login" phase at the end of the process. Thanks for your feedback!
- catamunt 14y agowww.inbenta.com provides a similar service based on natural language processing of the users' questions through comments, email, phone and search engine queries. It is offered in many languages.
- kmfrk 14y agoWould love to see a Tour page or video with more info. I feel like I need to register an account to get a basic understanding of how it works. It sounds like a great, idea though. Mainly as a user/consumer who often reads useless FAQs from people who just don't care. Maybe you should get in touch with Kickstarter and use it for their project pages?
- jawngee 14y agoNice, been looking for a solution like this for quite some time. Excellent, well done too! USD prices might be good though.
- empire29 14y agoJust going to the homepage and features page I still don't quite understand what the service is about. I would like to see the blue banner area on the homepage to include a concise description of what the service is. The Features page is text heavy and the screenshots are too isolated. I felt overwhelmed and didnt try to ready it. For me, a better features page would be to have a full page screenshot with "hand-drawn" arrows with 1-2 line descriptions of the feature. Right now my take away is this is like a Disquos<sp?> for FAQs - but I still dont quite understand why I would pay for that. (Im sure im missing something, just havent taken the time to poke around/read through the site)
- matteodepalo 14y agoYou are right, we are like Disqus for FAQs. We should make it clearer in the home and feature page. Thanks for the feedback!
- potomak 14y agoI really like explanations in the form: "we're <known service> for <new problem to solve>"