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> you can't fault them when they follow their own written and publicly available rules. This makes sense only in the context of choice. If your business revol
by maratd 14y ago
> you can't fault them when they follow their own written and publicly available rules.
This makes sense only in the context of choice.
If your business revolves around selling on eBay, PayPal is the only viable choice.
If PayPal wrote that they own your firstborn in their TOS, and every professional seller on eBay was made aware of this fact, their market share would not change.
Anyone who has used PayPal for any sort of volume (thousands per day), hates PayPal with a passion that cannot be described. And they continue to use it. Because they have no choice.
So, yeah, it's perfectly fair to point fingers at PayPal when they continue to make these asinine changes. Because when it comes down to it, for the majority of their customers, it's either use them or go out of business.
- Karunamon 14y ago>If your business revolves around selling on eBay, PayPal is the only viable choice. Then either your business model needs to change, or you need to follow the rules (i.e. no trusts owning an account) that you agreed to when you signed up. Those are the two options. Whether or not paypal sucks has no bearing on the fact that the author was in violation of the terms of service he agreed to and had his account terminated for it. Could they have handled it better? Sure. Are they under any obligation to? Nope. Again, if this were a random individual person I would sympathize completely, but you do not, as a business, enter any contract without full appreciation for the terms you're binding yourself and your organization to. Just because he was ignorant of those terms doesn't mean they don't exist.
- maratd 14y ago> or you need to follow the rules (i.e. no trusts owning an account) that you agreed to when you signed up. No. Not when you signed up. It's anytime they decide to change the contract. They modify the contract whenever they want to, without any regard for continuity or business viability ... and if you don't agree, they disable the account. Maybe keep some of your funds too. Is it legal? Gray area. Some courts don't enforce contracts of adhesion strenuously. Is it ethical? No. You treat your business partners with respect and don't change the contract whenever you feel like it, to their detriment, simply because you can. It's abusive.