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I completely agree, but they're still in the business of selling a product. If that product is defective, and they continually belittle customers, eventually t
by mcmillion 14y ago
I completely agree, but they're still in the business of selling a product. If that product is defective, and they continually belittle customers, eventually they'll be making less money.
Even if all they care about is money, it's still in their best interest to care about the customer if they want to continue making that money.
- VeejayRampay 14y agoNot if you're selling a brand and not a product. They're at that point now where they can basically sell anything with absolute disregard for quality control. The little round plastic pads under a MBP I bought about a year ago are falling off, they were just glued. But they're figured out their audience and they're making billions so bravo.
- mcmillion 14y agoA boy can dream, can't he?
- dpark 14y ago> The little round plastic pads under a MBP I bought about a year ago are falling off, they were just glued. How did you think they managed to attach chunks of plastic to a chunk of aluminum with no visible fasteners and no wiggle (as a "click-in" connection would exhibit)? Glue is probably the best way to attach those feet. The use of glue is not indicative of a lack of quality control. Falling off? Well, that could be.
- lowboy 14y agoRight, but their care about the customer is a means to an end. The way some people talk about it makes it sound like they believe that Apple has genuine care for their customers as an end in itself.