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Paypal security seems to be a perpetual case of the cure being worse than the disease. They're chasing away the real business along with the fraud.
by Legion 14y ago
Paypal security seems to be a perpetual case of the cure being worse than the disease.
They're chasing away the real business along with the fraud.
- deleted 14y ago[deleted]
- rm999 14y agoI've been banned from Paypal, I assume because my account has been hacked twice (they never gave a concrete reason) among 100s of legitimate transactions over many years. What is frustrating is "this limitation cannot be appealed" - it seems to me that the true scammers wouldn't even try appealing, so I think they are firing me rather than accusing me of acting maliciously. Fair enough - they are a business who wants to maximize profit, and I was being a 'bad' customer. But I think this is short-sighted; they are a social payment network and every lost customer is millions of potential payment links destroyed. I've already made a few people use competing services to send me money. Paypal has consistently thrown out the opportunity to be a de facto online payment standard in exchange for a higher margin.
- apedley 14y agoI have experienced support issues with PayPal as well. I once had a customer on a subscription that froze. It was a bug in their system and all I got from PayPal was "how are we sure they signed up for this subscription". In the end they didn't help, I cancelled the subscription and had to ask the customer to signup again.