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> - Force prominent disclosure of refund policies. Epic Games doesn't allow them for IAP. Apple does. Apple has no official App Store refund policy, either for
by lapcat 11mo ago
> - Force prominent disclosure of refund policies. Epic Games doesn't allow them for IAP. Apple does.
Apple has no official App Store refund policy, either for IAP or for upfront paid apps. I've already looked for one. There's of course a form to request a refund, but refunds are entirely at Apple's discretion, for any reason or no reason, and Apple often exercises its discretion to refuse refunds.
- raw_anon_1111 11mo agoI have never had Apple to refuse a refund and I’ve had an iTunes account since 2003
- lapcat 11mo ago> I have never had Apple to refuse a refund Good for you, but you're only one user out of more than a billion. > I’ve had an iTunes account since 2003 I'm not sure how that's relevant, because the App Store opened in 2008. Also, Apple had a different CEO at the time.
- raw_anon_1111 11mo agoThe App Store was built on iTunes and used the same backend. The refund process hasn’t changed since then. Funny enough before the App Store you could buy Apple curated apps for your iPod. Have you heard reports of Apple not granting refunds?
- lapcat 11mo ago> The App Store was built on iTunes and used the same backend. The refund process hasn’t changed since then. I'm not talking about the technical process. Like I already said, "There's of course a form to request a refund". > Have you heard reports of Apple not granting refunds? Yes, many. Indeed, I've heard it from my own customers, as I'm an App Store developer myself.