2 ms·
Just got my T430s 6 weeks after ordering. Lenovo charged and uncharged my debit card and revised their shipping estimate 5+ times. 5 days before receiving the m
by silentOpen 14y ago
Just got my T430s 6 weeks after ordering. Lenovo charged and uncharged my debit card and revised their shipping estimate 5+ times. 5 days before receiving the machine, I received an email telling me that federal regulations did not permit them to continue to keep the order 'pending' and that if I did not respond and waive my rights under these regulations, they would cancel my order for me. I did not respond.
They have serious fulfillment issues.
- kabdib 14y agoT61: Died one week out of warranty. Lenovo later did a recall and out-of-warranty repair of a design flaw, but forgot to tell us before the recall window closed. T420: Weeks on order, canceled, resurrected, re-canceled, repeat. Took about three months for delivery. T420: Overheated and died. Fixed under warranty. X100e: Runs very, very hot. Expecting this to die soon. Lesson: Get the warranty or you'll be sorry. Another lesson: Given the cost of the warranty, there are better machines out there.