Someone could do us all a service by presenting a talk called "A Practical Guide To Avoiding Internet Drama on Your Service" and offering advice on structuring

Someone could do us all a service by presenting a talk called "A Practical Guide To Avoiding Internet Drama on Your Service" and offering advice on structuring discussion, interaction and administration to avoid problems like this. My #1 suggestion: if you must have an "off-topic" forum, make sure it's clear that it's not the "no rules" forum.