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It depends on the environment. If a platform is designed in a way that users can sign up and go, it can work well. If an application is complicated or it’s a
by brightball 10mo ago
It depends on the environment.
If a platform is designed in a way that users can sign up and go, it can work well.
If an application is complicated or it’s a tool that the whole business runs on, often times the company will discover their customers have more success with training and a point of contact/account manager to help with onboarding.