3 ms·Towing companies provide negative value to their paying customers, but seem to make a killing.by Peaker 14y agoTowing companies provide negative value to their paying customers, but seem to make a killing.adgar2 14y agoThey provide value to the owners of the roads from which customers are towed - roads typically owned by the public. Your analogy is folly.Peaker 14y agoThey make their money from the car owners, so who are their customers?