I am a big fan of one point u just mention "SMB aren't serving themselves" for the groupon livingsocial like products. I think "serving themselves" is the firs

I am a big fan of one point u just mention "SMB aren't serving themselves" for the groupon livingsocial like products. I think "serving themselves" is the first step to really help them to boost their business, which must be very non-tech friendly, so that they can understand what happen there and trust the product. The sales innovation I think might be the most challenging part, since there is almost no virality between SMB. Maybe an accurate sales targeting on the tech early adopters among them could be a potential solution, just like the accurate ad for consumers.