"the needs of most government bureaucracies would be well served by currently available OSS word processing, spreadsheet, presentation and graphics software."

"the needs of most government bureaucracies would be well served by currently available OSS word processing, spreadsheet, presentation and graphics software." wait until they found out that there is no "customer service" in OSS, sometimes the project is fine but people need "someone" to be held accountable in some ways that's why a lot of OSS project never take flight