The article agrees with you: "People only work on what they want to work on, when they want to work on it. Most people don't see any need to make Linux more at

The article agrees with you: "People only work on what they want to work on, when they want to work on it. Most people don't see any need to make Linux more attractive to inexperienced end-users: It already does what they want it to do, why should they care if it doesn't work for other people?"