What you described isn't a shallow dismissal. They tried it, found it to not be useful in solving the problems they face, and moved on. That's what any reasonab

What you described isn't a shallow dismissal. They tried it, found it to not be useful in solving the problems they face, and moved on. That's what any reasonable professional should do if a tool isn't providing them value. Just because you and they disagree on whether the tool provides value doesn't mean that they are "failing at their job".