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This. There is so much spam from random people about meaningless issues in our docs. AI has made the problem worse. Determining the meaningful from the meaning
by canopi 11mo ago
This.
There is so much spam from random people about meaningless issues in our docs. AI has made the problem worse. Determining the meaningful from the meaningless is a full time job.
- Bootvis 11mo agoUse AI for that :)
- Bootvis 11mo agoNot kidding, I bet llm’s are excellent at triaging these reports. Humans, in a corporate setting, are apparently not.
- whstl 11mo agoHalf of the emails I used to get in a previous company were pointless issues, some coming from a honey pot. The other half was people demanding payment.
- TheTaytay 11mo agoThis is where “managed” bug bounty programs like BugCrowd or HackerOne deliver value: only telling you when there is something real. It can be a full time job to separate the wheat from the chaff. It’s made worse by the incentive of the reporters to make everything sound like a P1 hair-on-fire issue.
- YouAreWRONGtoo 11mo ago[dead]
- horacemorace 11mo agoTraining a tech support team of interns to solve all of them would be an enviable hacker or software dev training program.