2 ms·

The question is what reason did you have to trust SaaS Company X in the first place?

• sys32768 11mo ago
  Because it's the Cloud and we're told the cloud is better and more secure. In truth the company forced our hand by pricing us out of the on-premise solution and will do that again with the other on-premise we use, which is set to sunset in five years or so.
  • ansgri 11mo ago
    Probably has more to do with responsibility outsourcing: if SaaS has security breach AND they tell in the contract that they’re secure, then you’re not responsible. Sure, there may be reputational damage for you, but it’s a gamble with good odds in most cases. Storing lots of legal data doesn’t seem to be one of these cases though.
    • bonesss 11mo ago
      I see profits and outsourcing. Selling an on-premise service requires customer support, engineering, and duplication of effort if you’re pushing to the cloud as well. Then you get the temptations and lock in of cloud-only tooling and an army of certified consultant drones whose resumes really really need time on AWS-doc-solution-2035, so the on premise becomes a constant weight on management. SaaS and the cloud is great for some things some of the time, but often you’re just staring at the marketing playbook of MS or Amazon come to life like a golem.
• pm90 11mo ago
  SaaS is now a "solved problem"; almost all vendors will try to get SOX/SOC2 compliance (and more for sensitive workloads). Although... its hard to see how these certifications would have prevented something like this :melting_face:.