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They forced all personal accounts to "upgrade" to more expensive AI plans, but the trick was that they presented the change as if it were a general price increa
by jsheard 11mo ago
They forced all personal accounts to "upgrade" to more expensive AI plans, but the trick was that they presented the change as if it were a general price increase when the old plans actually still existed, albeit buried at the bottom of a chasm. The only way to revert back was to attempt to cancel your subscription at which point they'd relent and offer the non-AI plans again.
Then Australia slapped Microsoft over the head and forced them to apologize: https://news.microsoft.com/source/asia/2025/11/06/an-apology-to-our-microsoft-365-subscribers-in-australia/ https://news.microsoft.com/source/asia/2025/11/06/an-apology...