There was also a small chatbot bubble around 2014-2016 (Microsoft Tay kinda blew it out of the water, and it never recovered), though companies did seem a bit s

There was also a small chatbot bubble around 2014-2016 (Microsoft Tay kinda blew it out of the water, and it never recovered), though companies did seem a bit skittish about using the term 'AI' at that point.