>> Support engineer ran customer query through Claude (trained on our public and internal docs) and it very, very confidently made a bunch of stuff up in the re

>> Support engineer ran customer query through Claude (trained on our public and internal docs) and it very, very confidently made a bunch of stuff up in the response. > Yeah, LLMs are not really good about things that can't be done. From the GP's description, this situation was not a case of "things that can't be done", but instead was the result of a statistically generated document having what should be the expected result: It was quite plausible sounding and it would have been great if it worked that way, but it didn't.