Part of the reason computer users like your grandma are so helpless is because OS' have devolved to be completely untrustworthy. Everything lies, and error mess

Part of the reason computer users like your grandma are so helpless is because OS' have devolved to be completely untrustworthy. Everything lies, and error messages now look like "oopsy windows made a fucky! >_<" It's no wonder granny has zero confidence in the computer and is always behind.