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> I have this app installed on my phone, and it helped eliminate "digital arrest" scam calls from 5-6 calls per day to maybe one in 2 months. Yeah, no. Correla

by unmole 11mo ago

> I have this app installed on my phone, and it helped eliminate "digital arrest" scam calls from 5-6 calls per day to maybe one in 2 months. Yeah, no. Correlation is not causation. Having the app installed doesn't eliminate calls. The app doesn't have the ability to block calls. Operators like Airtel stepped up and started flagging spam/scam and now warn their users when they recieve a call from flagged numbers.

SanjayMehta 11mo ago
How do you think operators built a database of spammers? I've been reporting spammers since 2005, since DND rules came into place. Only in the last year have I seen the spam slow down. Earlier operators would dismiss the complaint saying to it was a "transactional communication," now it's logged with TRAI and the operator and they have less room to manipulate the complaint.
- unmole 11mo ago
  Reports submitted through the new TRAI DND app and Sanchar Sathi are handled identically. Simply installing Sanchar Sathi won’t eliminate spam calls, which was my point.
  - SanjayMehta 11mo ago
    That's not my understanding. The TRAI DND app, on IOS, generates a pre-formatted SMS which is sent to the operator on the standard number 1909. The Sanchar Sathi app sends it to a DOT entity which then routes it to the operator while updating the govt database of reported spammers and scammers. The options are much extensive than just a spam call/sms. You can report that the individual was impersonating a public official etc while you can not do than at all with the TRAI DND app. I suggest you try out the platform on their website first before commenting further.
    - deleted 11mo ago
      [deleted]
    - Covenant0028 11mo ago
      So the problem was not with the app but with how the information was routed at the back end. The back end of the 1909 system could have been modified to write the data to a central registry as well.

by unmole 11mo ago

SanjayMehta 11mo ago

How do you think operators built a database of spammers? I've been reporting spammers since 2005, since DND rules came into place. Only in the last year have I seen the spam slow down. Earlier operators would dismiss the complaint saying to it was a "transactional communication," now it's logged with TRAI and the operator and they have less room to manipulate the complaint.

unmole 11mo ago
Reports submitted through the new TRAI DND app and Sanchar Sathi are handled identically. Simply installing Sanchar Sathi won’t eliminate spam calls, which was my point.
- SanjayMehta 11mo ago
  That's not my understanding. The TRAI DND app, on IOS, generates a pre-formatted SMS which is sent to the operator on the standard number 1909. The Sanchar Sathi app sends it to a DOT entity which then routes it to the operator while updating the govt database of reported spammers and scammers. The options are much extensive than just a spam call/sms. You can report that the individual was impersonating a public official etc while you can not do than at all with the TRAI DND app. I suggest you try out the platform on their website first before commenting further.
  - deleted 11mo ago
    [deleted]
  - Covenant0028 11mo ago
    So the problem was not with the app but with how the information was routed at the back end. The back end of the 1909 system could have been modified to write the data to a central registry as well.