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When I read > Our payment platform requires that clients use escrow for guaranteed timely payment. it makes me think that matchist takes a %-based cut. If thi
by awolf 14y ago
When I read
> Our payment platform requires that clients use escrow for guaranteed timely payment.
it makes me think that matchist takes a %-based cut. If this is the case then I want nothing to do with them. And if this is not the case then they should really re-work their copy to avoid setting off alarm bells in potential customer's heads.
- zheng 14y agoRight, because a middleman that finds work for you and handles making sure you get paid, taking your potentially risky freelance business and making it slightly more like a stable job deserves exactly zero of your precious money. I don't understand people sometimes.
- awolf 14y agoTake a deep breath. I didn't say they deserve zero of my precious money. I said I didn't want them taking a percentage. Also, it's more of a problem of not being upfront. I suspect based on their wording that they take a percentage but there is no clarification on that unless I advance in their sign-up process by pressing "Get Started". I don't want to get started before I know what I'm getting started for...
- timjahn 14y agoThat's a fair point. Appreciate the feedback.
- zheng 14y agoThat's a fair point, but when you say that you want nothing to do with a company because they use a billing model that you don't like, it sounds bad.
- SkyMarshal 14y agoWhy not a percentage, and what compensation structure would you prefer?
- timjahn 14y agoWell said! That's our goal.
- 127001brewer 14y agoAccording to the friendly person on the website's chat, it's a 10% cut of your payment.
- timjahn 14y agoWe take a 10% fee from the developer's payment. We understand that might not be everybody's cup of tea and we're open to any constructive feedback you might have.
- awolf 14y agoFrom my perspective that amounts to an enormous cut. I understand that you guys are attempting to mitigate the not-getting-paid risk, but I've been able to do that on my own by choosing good clients. My feedback would be: 1) find a way to disclose the details of how this works for developers on the landing page or on a linked FAQ. I'm simply not going to "Get Started" if I think crucial details are being withheld from me. The pitch put me on the defensive from step 1 which is not a good place to start. 2) Think about adding tiering to your pricing. 10% could make sense for freelances who are just getting started and need to establish themselves with some initial portfolio work but I don't think it makes sense for higher paid freelancers who would otherwise still consider using your platform to find new and interesting projects. On a positive: the layout and design of this landing page are very well done. The page is very easy to scan and the draw to the call to action button is palpable without feeling salesy or un-balanced.
- timjahn 14y agoAppreciate the feedback. And thanks for the kind words on the design. That was all done by our good friend Brice Faubel (www.bricefaubel.com).
- whichdan 14y agoYeah, you absolutely need an FAQ - there's hardly any copy on the site. I think something like a 5% cut would be reasonable if the entire process was pain free. Maybe 10% for a one-off project, or 5% if you maintain a $49/mo subscription. You could also partner with other companies to add value to the $49 - like a curated "special offers" page for services that a freelancer could use or resell to their clients.
- timjahn 14y ago
- timjahn 14y agoWhen we talked to freelance developers, the two biggest complaints we heard were filtering clients and not getting paid on time. These are the two problems we want to solve with matchist: better matches and guaranteed payment. We do take a percentage cut, and we are super transparent about it. If you sign up, you'll have a call with myself or my co-founder and I tell you everything you want to know in addition to getting to know who you are and what projects you like to work on. We're definitely a service and very hands on to ensure a great experience.