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I’d assume that was a franchise hotel, and calling Marriott corporate would have got you some compensation at minimum.
by jen20 11mo ago
I’d assume that was a franchise hotel, and calling Marriott corporate would have got you some compensation at minimum.
- ghaff 11mo agoYeah, I'm sure I've spent hundreds of nights in Marriott properties and never not had linens.
- Spooky23 11mo agoI did. They told me to go pound it and talk to the GM. I ended up getting 15,000 points. I probably have ~100 hotel nights a year, that’s only happened once. But the experience is dramatically worse since Covid. They used it as an excuse and then re-baselined the service. Worse product, worse services, higher prices.
- jen20 11mo agoThe change in baseline provision is certainly true. I did a similar number of nights to you this year, but have certainly never encountered a lack of linens and would consider a credit card chargeback if I ever did.
- renewiltord 11mo agoThe bottom quintiles saw their wages rise a lot corresponding to every other group. You’re just seeing the results of the fact that people are too costly to spend on this.