3 ms·

> If your org is blindly data/metric driven Are there for profit companies (not non profits, research institutes etc…) that are not metric driven?

intothemild 11mo ago
Most early stage startups I've been in weren't metric driven. It's impossible when everyone is just working as hard as they can to get it built, to suddenly slow down and start measuring everyone's output. It's not until later. When it's gotten to a larger size, do you have the resources to be metric driven.
- AndrewKemendo 11mo ago
  Every early stage startup is absolutely metric driven: keeping the business alive based on Runway
layer8 11mo ago
“Blindly” is the operative word here.
- AndrewKemendo 11mo ago
  That’s almost an oxymoron You can’t be data driven and also blind to the data You might be optimizing for the wrong thing, but it’s not blind, it’s just a bad “model”
  - DoughnutHole 11mo ago
    The blindness is to reality and nuance. If you stare at your GPS and don’t pay attention to what’s in the real world outside your windshield until you careen off a cliff that would be “blindly” following your GPS. You had data but you didn’t sufficiently hedge against your data being incomplete. Likewise sticking dogmatically to your metrics while ignoring nuance or the human factor is blindly following your metrics.
  - small_scombrus 11mo ago
    > You can’t be data driven and also blind to the data "Tickets closed" is an amazing data driven & blind to the data metric. You can have someone closing an insane number of tickets, looking amazing on the KPIs, but no one's measuring "Tickets reopened" or "Tickets created for the same issue a day later". It's really easy to set up awful KPIs and lose all sight of what is actually happening while having data to show your bosses
    - AndrewKemendo 11mo ago
      That’s a good example for sure - I’d still argue it’s a problem of using the wrong economic model Success = tickets closed, is wrong, but data driven

intothemild 11mo ago

Most early stage startups I've been in weren't metric driven. It's impossible when everyone is just working as hard as they can to get it built, to suddenly slow down and start measuring everyone's output. It's not until later. When it's gotten to a larger size, do you have the resources to be metric driven.

AndrewKemendo 11mo ago
Every early stage startup is absolutely metric driven: keeping the business alive based on Runway

layer8 11mo ago

“Blindly” is the operative word here.

AndrewKemendo 11mo ago
That’s almost an oxymoron You can’t be data driven and also blind to the data You might be optimizing for the wrong thing, but it’s not blind, it’s just a bad “model”
- DoughnutHole 11mo ago
  The blindness is to reality and nuance. If you stare at your GPS and don’t pay attention to what’s in the real world outside your windshield until you careen off a cliff that would be “blindly” following your GPS. You had data but you didn’t sufficiently hedge against your data being incomplete. Likewise sticking dogmatically to your metrics while ignoring nuance or the human factor is blindly following your metrics.
- small_scombrus 11mo ago
  > You can’t be data driven and also blind to the data "Tickets closed" is an amazing data driven & blind to the data metric. You can have someone closing an insane number of tickets, looking amazing on the KPIs, but no one's measuring "Tickets reopened" or "Tickets created for the same issue a day later". It's really easy to set up awful KPIs and lose all sight of what is actually happening while having data to show your bosses
  - AndrewKemendo 11mo ago
    That’s a good example for sure - I’d still argue it’s a problem of using the wrong economic model Success = tickets closed, is wrong, but data driven