4 ms·

I disagree. This has both APIs as well as connectors. One of the reasons I use Google Workspace as SaaS is because of the extensive API, that gives me the flexi

I disagree. This has both APIs as well as connectors. One of the reasons I use Google Workspace as SaaS is because of the extensive API, that gives me the flexibility I need with a great starting point (and continued development, that I continue to benefit from).

CuriouslyC 11mo ago
Yes, but imagine a chat app that's designed for accountants, that has widgets for accounting, and it's set up for accounting workflows. That's _HUGE_ but not something that a "one chat to rule them all" is going to just go and do. You could use that same example for lab technicians and any other role.
- motoxpro 11mo ago
  Same "verticalization" argument people made for search in the early 2000s. There's a lot more use cases for tech than just vertical SaaS apps.
  - CuriouslyC 11mo ago
    I don't think that comparison holds, search is a task you do as part of a workflow, there isn't a big difference in search across verticals other than curation of the data set you're searching from. If chat is becoming how people do their work, I don't see how product proliferation across verticals isn't going to be a thing.
    - motoxpro 11mo ago
      That's only obvious in hindsight. Back in the day, people said how in the world am I going to use the same search box for buying a car (color, make, model, photos) as I do for finding the latest concerts in my area (map, seating charts, etc.) And you're right vertical SaaS DID become a thing, and so will vertical AI, but the horizontal versions of both (search and SaaS) crush the vertical ones (Google for search Microsoft for SaaS), and I believe it will be the same. Theres a layer above what you are talking about (e.g. Teams as the product vs Slack as the company). Horizontal has a higher TAM and Vertical is easier to execute. But this is besides the point. My point was that productivity is a minority of the TAM.

CuriouslyC 11mo ago

Yes, but imagine a chat app that's designed for accountants, that has widgets for accounting, and it's set up for accounting workflows. That's _HUGE_ but not something that a "one chat to rule them all" is going to just go and do. You could use that same example for lab technicians and any other role.

motoxpro 11mo ago
Same "verticalization" argument people made for search in the early 2000s. There's a lot more use cases for tech than just vertical SaaS apps.
- CuriouslyC 11mo ago
  I don't think that comparison holds, search is a task you do as part of a workflow, there isn't a big difference in search across verticals other than curation of the data set you're searching from. If chat is becoming how people do their work, I don't see how product proliferation across verticals isn't going to be a thing.
  - motoxpro 11mo ago
    That's only obvious in hindsight. Back in the day, people said how in the world am I going to use the same search box for buying a car (color, make, model, photos) as I do for finding the latest concerts in my area (map, seating charts, etc.) And you're right vertical SaaS DID become a thing, and so will vertical AI, but the horizontal versions of both (search and SaaS) crush the vertical ones (Google for search Microsoft for SaaS), and I believe it will be the same. Theres a layer above what you are talking about (e.g. Teams as the product vs Slack as the company). Horizontal has a higher TAM and Vertical is easier to execute. But this is besides the point. My point was that productivity is a minority of the TAM.