To be fair, they added that after an upgrade removed all of your files, so perhaps they felt they needed to re-assure the public it wouldn't happen again. It's

To be fair, they added that after an upgrade removed all of your files, so perhaps they felt they needed to re-assure the public it wouldn't happen again. It's a shame they didn't instead invest resources into actually making sure of that, because I'm pretty sure it happened a second time.