I'd like to state the AWS, in contrast, has been great to me as an individual. The two times that I needed to speak to a human, I had one on the phone resolving

I'd like to state the AWS, in contrast, has been great to me as an individual. The two times that I needed to speak to a human, I had one on the phone resolving my issue. And both issues were due to me making mistakes - on my small personal account.