Renee has handled a good portion of our support tickets over the years and does a fantastic job. It's refreshing to have someone treat even the smallest problem

Renee has handled a good portion of our support tickets over the years and does a fantastic job. It's refreshing to have someone treat even the smallest problem of yours so personally - making sure everything is resolved to your satisfaction. It's huge having someone who's overseen thousands of customer tickets becoming directly involved in the engineering process. Good luck Renee!