it's pretty good at highly specific questions about software support, from my experience. I'll say what program I'm using, what I'm trying to do, and what error

it's pretty good at highly specific questions about software support, from my experience. I'll say what program I'm using, what I'm trying to do, and what errors I keep hitting. "Click this, then that, then this other thing and it should work" "that other thing isn't an option" "Oh you're 3 versions behind. Instead, it's in location X."