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For a comprehensive rebuttal to this point of view, you may be interested in the works of W. Edwards Deming. “No one knows the cost of a defective product - do
by abtinf 11mo ago
For a comprehensive rebuttal to this point of view, you may be interested in the works of W. Edwards Deming.
“No one knows the cost of a defective product - don't tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer.” -Deming
- vidarh 11mo agoNo, I would not, as this argument is entirely irrelevant and doesn't address what I said.