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As a smaller team we got a different email, no alternative just termination: We are writing to let you know that due to changes in how Salesforce services are
by disinfeqt 11mo ago
As a smaller team we got a different email, no alternative just termination:
We are writing to let you know that due to changes in how Salesforce services are provided in mainland China, Slack will no longer be renewing your workspace.
We’re contacting you because you’re an Admin of an impacted workspace. Effective February 1, 2026, we will suspend all access to your workspace and you will no longer be billed for your paid workspace. After this date, your team will not be able to access your workspace. You will receive a refund for your unused contract. Your workspace and all associated data will be deleted within 90 days of February 1, 2026.
- starsang 11mo agoYes I have received the same. Do you know what to do next? I have been contacting both Slack team and our sales rep at Alibaba Cloud, but haven't heard anything yet.
- disinfeqt 11mo agoI also reached out to them but didn’t hear back.
- starsang 11mo agoThey have replied to me. Seems that Slack is no longer selling in China mainland, neither by SFDC nor by Alibaba Cloud. However if your are a Hong Kong entity, then you can purchase via Alibaba Cloud. Yes I am gonna try to change the country setting for our workspace too... Not sure if this would work.