Confidentiality breach. You are supposed to have processes in place to guarantee that your customers data is safe from employees that are not explicitly disclos

Confidentiality breach. You are supposed to have processes in place to guarantee that your customers data is safe from employees that are not explicitly disclosed to the customer from having access. Saying 'a program makes annotations' versus 'me and my buddy are sitting in undisclosed on your confidential meeting' are two entirely different things from a legal perspective.