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My minisforum mini PC is dead and useless. I will never, ever recommend anyone to buy a minisforum again. Please do not buy a minisforum. And it wasn't just m

by mcny 11mo ago

My minisforum mini PC is dead and useless. I will never, ever recommend anyone to buy a minisforum again. Please do not buy a minisforum. And it wasn't just me. https://old.reddit.com/r/MiniPCs/comments/1ocvjby/minisforum_um780xtx_dead/nkpp4gi/ https://old.reddit.com/r/MiniPCs/comments/1ocvjby/minisforum...

bhouston 11mo ago
I've owned a couple and Minisforum has generally been amazing.
- porphyra 11mo ago
  Same, I have a fairly positive experience with minisforum.
cout 11mo ago
Same here. Did yours have a fan or was it fanless?
- mcny 11mo ago
  It has a fan. I bought it from Amazon and it has been over a year but when I emailed them, I got no response at all.
d3Xt3r 11mo ago
I can't speak for the Intel ones but I hear the AMD Zen 4 and later ones have been solid. I have a UM780 XTX that I've been using in a homelab setup and it's been rock solid. Zero issues with Linux (Arch btw), zero hardware issues after nearly 2 years of 24x7 operation.
- deleted 11mo ago
  [deleted]
g947o 11mo ago
I think minisforum products are generally decent, but there are things that give me pauses. I had a mini PC that would sometimes briefly show black screens followed by "AMD driver timeout" issues. I emailed their support, who instructed me to play with a few BIOS settings (slightly weird), and eventually asked me to start a warranty replacement. The emails were not tracked by any ticket system, just as regular emails, and the shipping address was a residential address in California. All of this feels slightly unprofessional, and the residential address thing is almost alarming. But in the end, the issue got addressed, so whatever. The overall service definitely cannot possibly match Intel with their NUCs or Apple products, not a surprise. But the actual machines are ok. If your mini PC died within warranty period, I don't see why you cannot do warranty returns. Otherwise, you just had bad luck, just like what could happen with many other devices from other manufacturers.
m00x 11mo ago
I got a defective MS-01 and the return process was smooth and they paid for everything. I got a full refund even after the Amazon refund window expired. I have a MS-A1 and a MS-A2 now and both have been serving massive web traffic for the past 8 months with 0 issues.
vachina 11mo ago
These Chinese mini PCs are generally quite unreliable. I have one Minisforum that had the HDMI glitch out periodically and another that would reboot on high MEM load. And the stock SSD died without any warning. I relegated them to a NAS role and at low loads they’re ok.
Havoc 11mo ago
Yeah I don't mind a ~250ish gamble on aliexpress but 500+ minipcs is above my risk tolerance. At that level I'd rather DIY a desktop sized build where I can troubleshoot individual components

by mcny 11mo ago

bhouston 11mo ago

I've owned a couple and Minisforum has generally been amazing.

porphyra 11mo ago
Same, I have a fairly positive experience with minisforum.

cout 11mo ago

Same here. Did yours have a fan or was it fanless?

mcny 11mo ago
It has a fan. I bought it from Amazon and it has been over a year but when I emailed them, I got no response at all.

d3Xt3r 11mo ago

I can't speak for the Intel ones but I hear the AMD Zen 4 and later ones have been solid. I have a UM780 XTX that I've been using in a homelab setup and it's been rock solid. Zero issues with Linux (Arch btw), zero hardware issues after nearly 2 years of 24x7 operation.

deleted 11mo ago
[deleted]

g947o 11mo ago

I think minisforum products are generally decent, but there are things that give me pauses. I had a mini PC that would sometimes briefly show black screens followed by "AMD driver timeout" issues. I emailed their support, who instructed me to play with a few BIOS settings (slightly weird), and eventually asked me to start a warranty replacement. The emails were not tracked by any ticket system, just as regular emails, and the shipping address was a residential address in California. All of this feels slightly unprofessional, and the residential address thing is almost alarming. But in the end, the issue got addressed, so whatever. The overall service definitely cannot possibly match Intel with their NUCs or Apple products, not a surprise. But the actual machines are ok. If your mini PC died within warranty period, I don't see why you cannot do warranty returns. Otherwise, you just had bad luck, just like what could happen with many other devices from other manufacturers.

m00x 11mo ago

I got a defective MS-01 and the return process was smooth and they paid for everything. I got a full refund even after the Amazon refund window expired. I have a MS-A1 and a MS-A2 now and both have been serving massive web traffic for the past 8 months with 0 issues.

vachina 11mo ago

These Chinese mini PCs are generally quite unreliable. I have one Minisforum that had the HDMI glitch out periodically and another that would reboot on high MEM load. And the stock SSD died without any warning. I relegated them to a NAS role and at low loads they’re ok.

Havoc 11mo ago

Yeah I don't mind a ~250ish gamble on aliexpress but 500+ minipcs is above my risk tolerance. At that level I'd rather DIY a desktop sized build where I can troubleshoot individual components