I've seen this at a couple banks now. Including my local credit union. One person in the lobby that is really just a helper to point you in the right directio

I've seen this at a couple banks now. Including my local credit union. One person in the lobby that is really just a helper to point you in the right direction. All the 'tellers' are videoconference machines. Basically an ATM with an ID scanner and videoconference setup. For the moment the teller you talk to is still a real teller with the credit union, just at their main branch, but give it time. They took away the one reason I had for maintaining my credit union membership.