Long ago, users looked forward to updates. Users were positively excited about updates. Users were willing to pay for updates. What changed? > If you are usin

Long ago, users looked forward to updates. Users were positively excited about updates. Users were willing to pay for updates. What changed? > If you are using my service and I need to make backwards incompatible changes to my system, you can bet I'm going to force you to update. Now, users universally understand that updates solve your problems, not theirs.