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> Earlier this year I visited Manchester. The airport to city route is operated by _two_ rail operators, on the same line. You buy a ticket for one service or o
by hexbin010 11mo ago
> Earlier this year I visited Manchester. The airport to city route is operated by _two_ rail operators, on the same line. You buy a ticket for one service or other. I bought a ticket for operator A because their train was next. A few minutes later that train was cancelled, so I had to watch as a couple of operator B trains passed and wait for an operator A train.
As of June 2025, there is automatic ticket acceptance rules between those operators now in the case of cancellations and disruption, as both Northern and TPE are owned by the DfT.
Great British Railways will continue these kind of sensible changes (though not cheaper tickets, that's for sure!)
- rsynnott 11mo agoHuh, this was in August, and there were signs warning _not_ to do that. May’ve been old signs, I suppose.
- hexbin010 11mo agoOh, yeah, such changes take months or years. I'm sure even today barely half the staff know about the change. Give it another 6 months... The railways in England and Wales are very adversarial. You have to do a lot of research and fight for your rights. It's about maximal revenue-extraction, not a customer-friendly experience.