Plus I would, generally, rather pay somebody to care about something like this; $10/mo gives me an expectation of at least the same class of customer service th

Plus I would, generally, rather pay somebody to care about something like this; $10/mo gives me an expectation of at least the same class of customer service that a normal telco would - i.e. not particularly effective, but a great improvement on the yawning void of google's support for free products.