3 ms·

United Airlines has been doing some similar, it takes a lot of effort to get a paper boarding pass or do anything via the web.

• dc396 11mo ago
  Haven't had a problem getting printed boarding passes or getting stuff done via United's website myself, but I might be unusual -- I use them a lot.
  • stmw 11mo ago
    Try printing one at the airport - it now takes 4 clicks.