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Ryanair tries forcing app downloads by eliminating paper boarding passes
- ChrisArchitect 1y ago[dupe] https://news.ycombinator.com/item?id=45877027 https://news.ycombinator.com/item?id=45877027
- deleted 1y ago[deleted]
- beezlewax 1y agoShould not be allowed. Lots of elderly people use Ryanair and they're often not great with apps. O'Leary calling them stupid is no addition. I use Ryanair and the app is decent but it should not be mandatory to fly
- Avalaxy 1y agoThe elderly had more than a decade to learn how to use a phone.
- motbus3 1y agoI hope you get time enough to be old
- gdulli 1y agoThe discerning should also have the choice not to be forced into the app economy and all the crap that comes with it.
- doublerabbit 1y agoDo you talk to your own mother like that?
- pestatije 1y agoyeah they seem to enjoy having other people looking after them
- type0 1y agoand you had more than a decade to learn how to be snarky on HN
- stmw 1y agoUnited Airlines has been doing some similar, it takes a lot of effort to get a paper boarding pass or do anything via the web.
- dc396 1y agoI didn't actually need another reason to not use Ryanair, but thanks anyway.
- cge 1y agoWhile I never fly on Ryan, the question here would be whether, as the article suggests but isn't completely clear, digital boarding passes are actually app-only, or whether, like most airlines, you can get an image boarding pass from the website or by email that is meant to be displayed on a phone. App-only would be dubious.
- m463 1y agomaybe this is a case of "fire your customers" You end up with a bunch of compliant customers, sticky relationships and a data mining revenue stream. next step is to fire customer service and replace with ai chatbots.
- mariopt 1y agoTo be honest, I don’t think you’ll need to use the app. I get my passes via email and add them to Apple Wallet. In some airports, printing the pass is actually free, they have a dedicated vending machine just for this. They are not saying that you can not print the pass yourself, I suspect this move will save a lot of time and money which, ultimately, is a good thing for everyone. They want to charge a check-in fee if you don’t do it online, I would not be surprised if they have a lot of people wasting time doing it in-person instead of doing it online. This could speed customer who actually have luggage. What am I missing?
- stevage 1y agoIt does say that paper boarding passes won't exist at all. No printing at the airport. And they claim this makes flying "greener". They also call passengers who don't check-in beforehand "stupid".
- mariopt 1y agoThe online check-in opens 48 hours before the flight and you get a notification, no reason to delay this and your life harder inside the airport and potentially lose your flight. Still confused about the no paper thing, you could print the digital pass given It has the gate qr code
- ChrisArchitect 1y agoDiscussion: https://news.ycombinator.com/item?id=45877027 https://news.ycombinator.com/item?id=45877027