3 ms·

They move 200 million passengers a year. The app is full of upsell. Please explain how your open standard accomplishes their goals

• Retric 11mo ago
  You can upsell just fine through a website.
  • g-mork 11mo ago
    I used this app over the weekend, it's actually quite handy. Can't help but notice those priority boarding and seat selection buttons while checking for the gate number. You can also order food from your phone in the cabin using some magical Bluetooth protocol I didn't understand Just to be clear I think their policy is horrifically abusive, but I can totally see why they're doing it
• pmontra 11mo ago
  Their goal is not my goal. My goal is to fly to a destination. A paper ticket has always been enough for that. And if they want to upsell a web page can be full of upselling too. But I don't want upsells, only a flight and air companies are commodities. Imagine if I had to install an app for every chain of gas pumps around my country and the nearby ones.
  • throw20251110 11mo ago
    Imagine you drive an EV and that's exactly what you have to do.
    • dreamcompiler 11mo ago
      True for everybody but Tesla. If you have a Tesla you install the app once to enter your credit card and then you can delete the app if you wish. All you need to recharge is the ability to drive the car (which doesn't require the app).
      • dashundchen 11mo ago
        Not true for Electrify America and many other chargers. Plug and charge is supported on many vehicles, and you can skip the app entirely and just pay by card.
      • autoexec 11mo ago
        Why do they force you to install the app just to enter a credit card? Sounds like something a website could do just fine.
    • rcbdev 11mo ago
      But, it's not. All EV's in Europe I've driven had a simple plastic charging card, no apps required.
  • ranger_danger 11mo ago
    I think with these kinds of ideological issues, all one can do is vote with their wallet. Nobody is forcing you to fly Ryanair, there are other choices, and if you don't like their practices, don't fly with them. If enough people do it, then they might change their ways, but if their 80% number is accurate, you're probably just stuck not flying with them anymore and nobody else is going to care but you, unfortunately. Not trying to be rude at all... you said their goal is not yours, so that's why you choose not to do business with them. Every business can't please everyone at the same time.
    • glaucon 11mo ago
      > I think with these kinds of ideological issues, all one can do is vote with their wallet Needs to be viewed in the light of the distinctly un-open market in which airlines operate. There are only so many airports, and only so many slots. I might wish to start another airline which customers may use an open solution but the reality is that incumbents have a massive moat around them. No market, that I know of, is perfect but air travel is an unusually distorted one.
      • wongarsu 11mo ago
        Though much less distorted in the EU than in the US. It's common to have the choice between 2-3 different airlines to get from one place to another, and if that's not good enough the next major airport is frequently just a 2-3 hour train journey away
      • Eddy_Viscosity2 11mo ago
        This was going to be my comment. "vote with your wallet" only works in open competitive markets. But (with a few exceptions), this is not the world we live in. Regulation is the only option left. You have to vote with your vote to get laws in place that force industry to behave better.
  • kube-system 11mo ago
    The GP was commenting on the motivations of Ryanair, and the parent was responding to that.
  • alkonaut 11mo ago
    > But I don't want upsells Ryan is cheap because they sell you lottery tickets on the plane. If you don’t want upsells there are airlines that cater to that as well.
    • op00to 11mo ago
      I refuse to ever fly Southwest because of their history of open seating. I refuse to ever fly Spirit or other American discount airlines because I want to keep the nickle and diming to a minimum. I fly less than I could if I sought out rock bottom airfares, and that’s ok.
      • EGreg 11mo ago
        And they’re OK with that as well, clearly :)
      • brewdad 11mo ago
        I understand not wanting to deal with open seating but continuing to boycott an airline after they fixed your pet-peeve makes no sense to me.
        • op00to 11mo ago
          My reasoning: fuck ‘em. That and loyalty points.
      • onetokeoverthe 11mo ago
        [dead]
    • port11 11mo ago
      In many European segments we're finding them comparably priced. If we factor getting to the Ryanair airports, luggage, etc., sometimes we're better off flying, say, Brussels Airlines. And I'd happily buy food in Ryanair flights if their catalogue had any proper food.
  • dreamcompiler 11mo ago
    > Imagine if I had to install an app for every chain of gas pumps around my country and the nearby ones. Oh Great. Some oil company CEO's nephew in tech just read this and sent it to his uncle. Who will adopt it forthwith.
    • op00to 11mo ago
      That’s pretty much what the EV charging landscape is, right?
• mihaic 11mo ago
  I don't think it helps if you're arguing their position. We don't want to allow them to upsell. They're crossing the line into social ostracization grounds. At this point, their destruction of social trust is so severe that simply boycotting is not enough, just like you don't just boycott a company that's doing environmental destruction. They simply need to be stopped, regardless of their goals.