> They get worse because they need to keep pleasing new users, new needs, address every edge case. No, they get shitty because businesses need to move the need

> They get worse because they need to keep pleasing new users, new needs, address every edge case. No, they get shitty because businesses need to move the needle. Product people and engineers want to put things that "show" they did that on their resume. Want to get to market rate? Then do a project that will get you your next job. That isnt going to be exclusively for the company, thats going to be as much for you as it is for them. The fundamental problem is that if you aren't upping your staff's salary to market rates, you're forcing them to do the above. Without the money, your interests DO NOT ALIGN. This results in some people having very strange opinions about work (clock punching) and doing the minimum to get by. It results in strange corporate polices where incompetence starts to blend in with the furniture and no one knows how to get them "unstuck".