3 ms·
Coming from the same perspective, I agree completely. Software pushers all seem to give the same puzzled look when I ask to see their full docs before evaluati
by incision 14y ago
Coming from the same perspective, I agree completely.
Software pushers all seem to give the same puzzled look when I ask to see their full docs before evaluating their product.
It's exactly as you describe, if the documentation isn't sufficient for me to learn everything I could possibly need and likely want to know about how things work - I can't confidently design, build, scale or support it.
Documentation in the "Enterprise" world seems almost intentionally bad, as if to force customers into professional services and support contracts for products which lack the proper design to be sold as full on SaaS.