I payed 1$ in July 2024 to reserve a launch-day discount. I never received any emails from Gouach after the receipt. You moved from Kickstarter to you own websi

I payed 1$ in July 2024 to reserve a launch-day discount. I never received any emails from Gouach after the receipt. You moved from Kickstarter to you own website. Are you actually shipping to costumers? I was super excited back then about your product and company, but the rebrandings and lack of communication made me wary.